Are Jessie Luxury items authentic?

Yes. Every item is carefully reviewed before it is offered for sale. Learn more on our Authenticity page.

Are items new or pre-owned?

Unless specifically stated otherwise, our pieces are pre-owned. Each product page describes the condition, signs of wear and included accessories.

Do you ship worldwide?

Yes. Jessie Luxury provides complimentary worldwide shipping. Duties and taxes are covered by Jessie Luxury where applicable, so you should not be asked to pay an additional import charge on delivery. If a carrier requests an unexpected fee, please contact info@jessieluxury.com before making payment.

How long does delivery take?

International delivery is generally estimated at 10–30 business days after dispatch. Timing may vary by destination and customs processing. Tracking details are sent by email when your order ships.

Can I reserve an item?

Availability is not guaranteed until checkout is completed. Contact us before purchasing if you need assistance.

How can I sell an item to Jessie Luxury?

Visit our Sell With Us page and send the requested item details and clear photographs.

Can I return an order?

Eligibility and instructions are set out on our Returns & Refunds page. Please review the product description and policy before ordering.

How can I contact Jessie Luxury?

Email info@jessieluxury.com. This address is used for general enquiries and after-sales support.